Privacy Policy

Exigo Logistics Limited ("we", "our", "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, interact with us, or use our services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We may collect and process the following types of personal data:

• Identity Data: Full name, username, title
• Contact Data: Email address, phone number, billing/shipping address
• Technical Data: IP address, browser type, device identifiers
• Usage Data: Information on how you use our site, including clicks, pages visited, and time spent
• Marketing & Communications Data: Your preferences in receiving marketing from us

We do not collect special category data (e.g., health, racial, biometric) unless explicitly stated.

• Direct interactions: When you submit a contact form, sign up, email us, or make a purchase.
• Automated technologies: Cookies, server logs, analytics tools (e.g., Google Analytics).
• Third parties: From payment processors, advertising networks, or public sources.

We use your personal data to:

• Provide and manage our services or products
• Communicate with you about updates, support, or offers
• Improve website functionality and user experience
• Meet our legal and regulatory obligations
• Send optional marketing communications (with your consent)

We rely on one or more of the following lawful bases: Consent, Contractual necessity, Legitimate interest, Legal obligation.

We do not sell your data. We may share it with:

• Service providers (e.g., cloud hosting, analytics tools)
• Payment processors
• Legal or regulatory authorities, where required by law
• Business partners, only with your explicit consent

All third-party providers are bound by confidentiality and data protection obligations.

Where data is transferred outside the UK (e.g., to servers in the US), we ensure adequate safeguards such as Standard Contractual Clauses (SCCs) or adequacy decisions approved by the UK government.

We retain your data only as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements. For example:

• Contact form enquiries: 12 months
• Account and purchase data: 6 years (for tax/legal compliance)

You have the right to:

• Access your personal data
• Rectify incorrect or outdated data
• Erase your data ("right to be forgotten")
• Restrict or object to processing
• Data portability
• Withdraw consent at any time (if processing is based on consent)
• Complain to the UK Information Commissioner's Office (ICO): www.ico.org.uk

To exercise any of these rights, email us at: info@exigoafrica.com

We use cookies to:

• Analyze traffic (Google Analytics or similar)
• Enhance user experience
• Remember preferences

You can adjust your browser settings to refuse some or all cookies.

We implement technical and organizational security measures, including:

• SSL encryption
• Regular data backups
• Access controls and staff confidentiality agreements

Despite our efforts, no online transmission is 100% secure.

We may update this Privacy Policy periodically. The latest version will always be posted here, with the "Effective Date" updated at the top. Continued use of our site means you accept any changes.

If you have questions or want to exercise your rights, contact us at:

📧 Email: info@exigoafrica.com
📍 Post: 117780 Kampala GPO, Uganda